Privacy policy

Privacy Policy

At HorizonTechVape.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information obtained through our website.

Collection of Information

When you visit or interact with HorizonTechVape.com, we may collect certain personal and technical information that you voluntarily provide or that is automatically collected through your use of the website.

Personal Information We May Collect

The types of personal information we may collect include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Date of birth
  • Username and password
  • Information submitted through customer support forms, live chat, reviews, or other communication features

Payment Information

When you place an order, we may collect payment-related information such as:

  • credit or debit card details,
  • billing information, and
  • transaction data.

Payment information is processed securely through authorized third-party payment processors and is not stored directly on our servers unless required for transactional or legal purposes.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Language preferences
  • Referral URLs
  • Pages viewed and actions taken on the website
  • Date and time of visits
  • Other diagnostic and analytical information

This information helps us improve website functionality, user experience, security, and overall performance.

Cookies & Tracking Technologies

HorizonTechVape.com uses cookies, web beacons, and similar tracking technologies to improve website functionality and personalize your experience.

Cookies may be used to:

  • remember user preferences,
  • analyze website traffic,
  • improve site performance,
  • deliver personalized content and advertisements,
  • maintain shopping cart functionality, and
  • enhance security.

You may disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

For more information about cookies, please visit:

  • www.aboutcookies.org

How We Use Your Information

The information we collect may be used for the following purposes:

Order & Account Management

  • Create and manage customer accounts
  • Process and fulfill orders
  • Provide customer support
  • Verify age and identity when required

Communication

  • Respond to inquiries and support requests
  • Send transactional emails and order updates
  • Notify users about products, promotions, and website updates

Marketing & Promotions

  • Deliver marketing communications and promotional offers
  • Personalize advertisements and website content
  • Conduct contests, surveys, and promotional campaigns

Users may unsubscribe from marketing emails at any time using the unsubscribe link included in promotional emails.

Website Improvement & Analytics

  • Analyze user behavior and trends
  • Improve website performance and user experience
  • Develop new products, services, and marketing strategies

Security & Fraud Prevention

  • Detect and prevent fraud, abuse, and unauthorized activity
  • Maintain website security and integrity

Legal Compliance

  • Comply with applicable laws, regulations, and legal obligations
  • Enforce our Terms & Conditions and company policies

Information Sharing

HorizonTechVape.com does not sell your personal information.

We may share information with trusted third parties in the following situations:

Service Providers

We may share information with vendors and service providers who assist with:

  • payment processing,
  • shipping and logistics,
  • website hosting,
  • email communications,
  • analytics,
  • marketing services,
  • and customer support.

Legal Requirements

We may disclose information if required to:

  • comply with legal obligations,
  • respond to lawful requests,
  • protect our rights and property,
  • prevent fraud or illegal activity,
  • or enforce our policies.

Product Reviews

If you submit a review or testimonial on our website, your displayed name and review content may be publicly visible.

Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

  • access your personal information,
  • request corrections,
  • request deletion,
  • object to certain data processing activities,
  • or request limitations on how your data is used.

To submit a privacy-related request, please contact us using the information below.

Links to Third-Party Websites

Our website may contain links to external websites operated by third parties. HorizonTechVape.com is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, or alteration.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Updates to This Privacy Policy

HorizonTechVape.com reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately upon posting on this page.

We encourage users to review this policy periodically for updates.

Contact Us

If you have questions about this Privacy Policy or would like to update, correct, or remove your information, please contact us at:

Email: info@horizontechvape.com